Website Terms and Conditions

1About Digital Pro

Digital Pro PH Consultancy, Inc. is a digital marketing, branding, design and technology consultancy.

Our services may include:

• Digital marketing strategy
• Branding and brand strategy
• Graphic design and creative services
• Website design and development
• Shopify and WordPress development
• Search Engine Optimisation (SEO)
• Answer Engine Optimisation (AEO)
• Google Ads and paid advertising
• Social media marketing and advertising
• Content marketing
• Email marketing
• Ecommerce marketing
• Analytics and reporting
• Marketing consultancy
• Other related digital and creative services

Information presented on this website is intended to provide general information about Digital Pro and our services.

2General Website Information

We take reasonable steps to ensure that information published on this website is accurate and current.

However, website content is provided for general informational and promotional purposes only.

Digital marketing, branding, advertising, SEO, AEO, website development and related strategies must be assessed based on each client's individual business circumstances.

Information appearing on this website should not be considered legal, financial, accounting or other specialised professional advice.

3Enquiries and Strategy Calls

Submitting an enquiry, requesting a quotation or proposal, or booking a strategy call does not automatically create a client relationship between you and Digital Pro.

A formal engagement generally begins once the relevant parties accept or execute an applicable:

• Proposal
• Quotation
• Scope of Work
• Service Agreement
• Engagement Letter
• Purchase Order
• Other written agreement

Digital Pro reserves the right to accept or decline potential projects or engagements, subject to applicable law.

4Client Engagements

Specific services provided to clients may be governed by separate written agreements.

These agreements may cover matters including:

• Scope of work
• Deliverables
• Project timelines
• Fees
• Payment schedules
• Revisions
• Client approvals
• Confidentiality
• Intellectual property
• Cancellation
• Third-party expenses
• Advertising budgets
• Software subscriptions
• Hosting
• Website maintenance
• Support services

Where there is a conflict between these Website Terms and a separately executed client agreement, the client agreement will take priority in relation to that specific engagement.

5No Guarantee of Marketing Results

Digital marketing performance depends on numerous factors outside Digital Pro's direct control.

Unless expressly stated in a signed agreement, Digital Pro does not guarantee:

• Search engine rankings
• SEO positions
• AEO or AI search visibility
• Inclusion or citation by AI platforms
• Website traffic
• Leads or enquiries
• Sales
• Revenue
• Conversion rates
• Cost per lead
• Return on advertising spend
• Social media reach
• Social media engagement
• Subscriber or follower growth
• Search engine indexing
• Advertising platform approval
• Any particular commercial outcome

Any projections, forecasts, case studies, previous results or examples presented by Digital Pro are illustrative only and do not guarantee future performance.

Digital Pro will perform agreed services using reasonable professional skill and care.

6SEO, AEO and Search Platforms

Search engines, AI platforms and answer engines independently determine which websites and content they:

• Crawl
• Index
• Rank
• Display
• Recommend
• Quote
• Summarise
• Reference
• Cite

Digital Pro therefore cannot guarantee specific rankings or visibility within platforms such as Google, Bing, ChatGPT, Gemini, Perplexity or other current or future search and AI platforms.

Search algorithms and ranking systems may change at any time without notice.

7Advertising Platforms

Digital advertising campaigns may rely on third-party platforms such as:

• Google
• Meta
• Facebook
• Instagram
• LinkedIn
• Microsoft
• YouTube
• TikTok
• Other advertising networks

These platforms retain control over matters including:

• Advertising approvals
• Account suspensions
• Advertising policies
• Audience availability
• Auction pricing
• Tracking
• Attribution
• Platform functionality

Digital Pro cannot guarantee that advertisements, campaigns or advertising accounts will be approved or remain active.

Unless expressly agreed otherwise, advertising media spend and third-party platform charges are separate from Digital Pro's professional fees.

8Third-Party Platforms and Algorithm Changes

Digital Pro's services may rely on third-party technology providers.

These providers may change their:

• Algorithms
• Policies
• Terms
• APIs
• Pricing
• Platform functionality
• Data access
• Tracking systems
• Ranking systems

Digital Pro is not responsible for performance changes, interruptions, losses or delays caused by decisions or changes made by third-party platforms that are outside our reasonable control.

9Artificial Intelligence

Digital Pro may use artificial intelligence and automation tools to assist with:

• Research
• Analysis
• Strategy
• Content development
• SEO
• AEO
• Marketing optimisation
• Design workflows
• Data analysis
• Reporting
• Internal productivity

AI-generated or AI-assisted information may occasionally contain errors, inaccuracies or outdated information.

Where appropriate, Digital Pro applies human review and professional judgement before using AI-assisted outputs in client work.

Digital Pro does not guarantee how third-party AI platforms will display, interpret, recommend or cite a client's content.

10Intellectual Property — Digital Pro Website

Unless otherwise stated, all content appearing on this website is owned by or licensed to Digital Pro.

This may include:

• Text
• Copywriting
• Graphics
• Branding
• Logos
• Designs
• Images
• Videos
• Website layouts
• Strategy frameworks
• Reports
• Presentations
• Templates
• Downloadable materials
• Code
• Website components

Website content is protected by applicable intellectual property laws.

You may access and view website content for ordinary personal or internal business reference.

You may not reproduce, republish, distribute, sell, commercially exploit, modify or present Digital Pro's materials as your own without prior written authorisation.

11Digital Pro Branding

The Digital Pro name, logo, trademarks, visual identity and associated branding may not be used without prior written permission.

You must not use Digital Pro's branding in a manner that falsely suggests:

• Partnership
• Sponsorship
• Affiliation
• Representation
• Endorsement

12Client Project Intellectual Property

Ownership of work created during a client engagement will be determined by the applicable proposal, Scope of Work, service agreement or other written agreement.

Unless expressly agreed otherwise, Digital Pro may retain ownership of its pre-existing:

• Templates
• Systems
• Processes
• Frameworks
• Methodologies
• Know-how
• Code libraries
• Design systems
• Internal tools

Third-party assets, software, fonts, plugins, themes, photography, stock media and other licensed content remain subject to their respective licence terms.

13Client-Supplied Materials

Where a client or website user provides Digital Pro with:

• Logos
• Photographs
• Videos
• Text
• Product information
• Customer information
• Databases
• Trademarks
• Documents
• Graphics
• Other materials

the person providing those materials represents that they have the necessary ownership, permission or authority for Digital Pro to use them for the requested purpose.

Digital Pro will not be responsible for intellectual property claims resulting from materials supplied by a client where Digital Pro reasonably relied on the client's authority to provide them.

14Client Responsibilities

Clients engaging Digital Pro are responsible for providing information, materials, approvals and access reasonably required to perform the agreed services.

Clients are also responsible for ensuring that information provided to Digital Pro is accurate and lawful.

Delays in providing requested information, approvals, website access, advertising access or other required materials may affect project timelines.

Digital Pro is not responsible for delays caused by a client's failure to provide required information or approvals within a reasonable timeframe.

15Approvals

Where Digital Pro submits designs, advertisements, websites, marketing materials, content or other work for client approval, the client is responsible for reviewing the work prior to publication or implementation.

Client approval may be treated as confirmation that the client accepts the material for publication, subject to any separately agreed terms.

16Confidential Information

Digital Pro treats confidential client information with reasonable care.

Specific confidentiality obligations may also be governed by a separate:

• Service Agreement
• Non-Disclosure Agreement
• Proposal
• Scope of Work
• Client contract

Users should avoid submitting passwords, financial credentials or highly sensitive information through general website contact forms unless specifically requested through an appropriate secure method.

17Third-Party Software and Services

Digital Pro may recommend or work with external services including:

• Shopify
• WordPress
• Google
• Meta
• Email marketing platforms
• CRM systems
• Analytics platforms
• Scheduling platforms
• Hosting providers
• Payment providers
• Plugins
• Applications
• Software-as-a-Service platforms

Digital Pro does not own or control these providers.

Their products and services may be subject to their own:

• Terms
• Fees
• Privacy policies
• Licences
• Availability
• Support arrangements

Unless otherwise agreed, clients remain responsible for third-party subscription fees, licence fees, platform charges and related expenses.

18Website Development

Where Digital Pro provides website development services, project-specific obligations will be governed by the relevant service agreement or Scope of Work.

Unless specifically included in the agreed scope, ongoing maintenance, hosting, security monitoring, website updates, plugin subscriptions and ongoing technical support are not automatically included after project completion.

Digital Pro does not guarantee uninterrupted operation of third-party hosting platforms, themes, plugins or software.

19Acceptable Use

You must not use this website to:

• Violate applicable laws
• Attempt unauthorised access to Digital Pro systems
• Introduce malware or malicious code
• Interfere with the operation of the website
• Circumvent website security
• Submit false or fraudulent information
• Impersonate another person
• Infringe intellectual property rights
• Misuse Digital Pro's content
• Conduct automated activities that materially disrupt website operation

We reserve the right to restrict access where misuse is reasonably suspected.

20Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and informational purposes.

Digital Pro does not control external websites and is not responsible for their:

• Content
• Availability
• Security
• Products
• Services
• Privacy practices
• Accuracy

Accessing third-party websites is at your own discretion.

21Website Availability

Digital Pro makes reasonable efforts to maintain the availability of its website.

However, uninterrupted or error-free access is not guaranteed.

The website may temporarily become unavailable due to:

• Maintenance
• Updates
• Hosting issues
• Internet outages
• Cybersecurity incidents
• Technical failures
• Third-party service interruptions
• Circumstances outside our reasonable control

Digital Pro may update, modify, suspend or discontinue portions of the website where reasonably necessary.

22Case Studies, Testimonials and Results

Digital Pro may publish case studies, testimonials or examples of previous work.

Any results presented relate to the specific circumstances of the relevant project.

Marketing performance may vary depending on factors including:

• Industry
• Competition
• Advertising budget
• Website quality
• Brand strength
• Product or service
• Pricing
• Offer
• Market conditions
• Campaign duration
• Client implementation
• Search and advertising platform changes

Past results are not guarantees of future results.

23Downloadable Resources

Digital Pro may provide guides, checklists, reports, presentations, templates or other downloadable materials.

Unless expressly stated otherwise, such materials are provided for informational purposes only.

Downloading or accessing these materials does not transfer ownership or permit their resale, redistribution or commercial reproduction.

24Limitation of Liability

To the maximum extent permitted by applicable law, Digital Pro will not be liable for indirect, incidental, special or consequential loss arising from your use of or reliance on this website.

This may include loss of:

• Revenue
• Profit
• Business opportunity
• Data
• Reputation
• Goodwill

Nothing in these Terms excludes liability that cannot lawfully be excluded.

Liability arising from services provided under a client engagement may be governed by separate contractual terms.

25No Warranties

To the extent permitted by law, this website and its content are provided on an “as available” basis.

Digital Pro does not warrant that:

• All information will always be completely accurate or current
• The website will always be available
• The website will be error-free
• The website will be free from all cybersecurity vulnerabilities
• Third-party links will remain operational
• Information on the website will be appropriate for every business or circumstance

26Privacy

Your use of this website is also subject to Digital Pro's Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, stored, shared and protected.

27Changes to These Terms

Digital Pro may update these Terms periodically to reflect changes to:

• Our services
• Website functionality
• Business practices
• Applicable laws
• Technology
• Third-party platforms

The updated version will be published on this website with the latest revision date.

28Governing Law

These Terms are governed by the laws of the Republic of the Philippines, subject to any mandatory rights that may apply under applicable law.

Where possible, disputes should first be raised directly with Digital Pro so that both parties may attempt to resolve the matter in good faith.

Where a dispute cannot be resolved, it will be subject to the jurisdiction of the appropriate courts of the Philippines, subject to applicable law.

29Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

30Contact Us

Questions regarding these Website Terms and Conditions may be directed to: